Professional Technical Jobs ⫽ Customer Service

Customer Service jobs involve supporting customers by responding to enquiries, resolving issues, and providing guidance to ensure a positive experience from first contact through to resolution. Roles in this area include customer service advisor, customer support specialist, call centre agent, and client relationship coordinator positions. Jobs may be based in contact centres, corporate offices, retail environments, or within service-driven organisations across a wide range of industries. Candidates should be familiar with customer management systems such as CRM software, ticketing tools, or communication platforms, and have a good understanding of company processes and service standards. Attention to detail, problem-solving ability, and clear communication are essential, as these roles require handling customer queries, managing expectations, and collaborating with internal teams. These positions suit individuals with a background in customer service, administration, sales support, or other service-focused disciplines.

All disciplines / sub sectors: Delay Analyst, Claims Consultant, Building Surveyor, Employer’s Agent, Construction Admin/Receptionist, Customer Service, Construction Design, Technical Sales Engineer, MEP Engineer, Principal Designer, Commissioning Engineer, Document Controller, Procurement Officer / Buyer, BMS Engineer, Planner, Clerk of Works, Surveying Technician / Land Surveyor, BIM Technician / BIM Coordinator, Project Manager, CAD Technician / Draftsperson, Construction Manager / Site Manager, Quantity Surveyor, Estimator, Civil Engineer, Structural Engineer, Architect, Landscape Architect, Urban Planner / Town Planner, Contracts Manager, Green Building Sustainability, Health and Safety, Supervisor SSSTS