Repairs & Maintenance Contracts Manager

Professional Technical Jobs ⫽ Contracts Manager

London, London

£60,000 – £70,000

Permanent, Full time

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Job description

We are looking for a Repairs and Maintenance Contracts Manager for a construction and property-services contractor based in Essex, to lead the delivery of social housing maintenance contracts across London.

Salary: £60k - £70k
Benefits

• Company car or car allowance.
• Annual performance bonus.
• 23 days annual leave plus bank holidays.
• Pension and employee benefits scheme.
• Ongoing training and professional development opportunities.

Key Responsibilities

• Project & Contract Management

· Take full ownership of assigned contracts, ensuring delivery against programme, quality, safety, and financial objectives.

· Oversee daily operational activities, including reactive repairs, void refurbishments, and planned works.

· Conduct regular site inspections to monitor workmanship, progress, and compliance with specifications.

· Lead contract review meetings, ensuring e􀆯ective communication with clients and internal teams.

· Drive continuous improvement initiatives to enhance service delivery and operational efficiency.

• Procurement & Technical Oversight

· Manage procurement of subcontractors, materials, and plant in line with company and client requirements.

· Review and approve technical submissions, drawings, and product data to ensure compliance and suitability.

· Ensure all plant, equipment, and materials meet specification and safety standards.

· Work closely with the commercial team to negotiate supplier and subcontractor terms to achieve best value.

• Health, Safety & Compliance

· Champion a strong health and safety culture across all projects.

· Prepare, review, and monitor risk assessments (RAMS) and method statements.

· Ensure adherence to CDM Regulations, client safety protocols, and company policies.

· Investigate and report on any incidents or near misses, implementing corrective actions where necessary.

• Financial & Performance Management

· Monitor contract budgets, margins, and cash flow to ensure profitability and cost control.

· Validate valuations, variations, and final accounts in collaboration with the commercial team.

· Analyse KPIs and performance data, identifying areas for improvement.

· Support the preparation of tenders, bids, and pricing exercises for new business opportunities.

• Client & Stakeholder Relations

· Build and maintain strong working relationships with clients, residents, local authorities, and internal teams.

· Act as the main point of contact for contract performance, queries, and escalations.

· Ensure high levels of resident satisfaction through e􀆯ective communication and issue resolution.

· Represent the company professionally at client meetings and partnership events.

• Reporting & Administration

· Produce detailed progress reports, performance summaries, and financial updates for senior management.

· Maintain accurate records of project activities, variations, and correspondence.

· Ensure all contractual obligations, compliance documentation, and certifications are up to date.

Required Skills & Experience

• Minimum 5 years' experience managing social housing maintenance or responsive repair contracts.
• Strong understanding of repairs, voids, planned maintenance, and compliance works.
• Proven track record of managing multi-trade teams and subcontractors.
• Excellent organisational, commercial, and leadership skills.
• Experience in preparing and reviewing technical documentation, RAMS, and project programmes.
• Sound knowledge of health and safety legislation and construction best practices.
• Proficient in Microsoft Office, project management software, and reporting tools.
• Excellent communication and client liaison abilities.
• Relevant qualifications in Construction Management, Building Services, or a related field (HNC/HND or equivalent).

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